Terms of Service

Our terms and conditions

Last updated: 26 July 2026

1. Who you are contracting with

RankShark is operated by RankShark spółka z ograniczoną odpowiedzialnością (RankShark sp. z o.o.), with its registered office at ul. 3 Maja 17, 43-300 Bielsko-Biała, Poland. The company is entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Bielsko-Biała, 8th Commercial Division of the National Court Register, under KRS number 0001256034. NIP 5472261555, REGON 545308782. Share capital: PLN 5,000.00, paid up in full. In these terms we are "RankShark", "we" or "us". You can reach us at hello@rankshark.ai.

These terms govern your use of the RankShark website and service. By subscribing, you agree to them. If you are agreeing on behalf of a business, you confirm you are authorised to bind that business.

2. What the service does

RankShark researches search topics for your business, writes articles and images, and publishes them to your website on a recurring schedule. Depending on your plan it also tracks your visibility in search results and AI assistants, monitors your Google Business Profile, and helps you manage customer reviews.

Content is produced automatically. We review the system that produces it, not every individual article. You keep editorial control: you can review, amend, or remove anything published on your behalf, and you should treat published content as your own published words.

What we do not promise

We do not guarantee any particular search ranking, traffic level, enquiry volume, or revenue. Search engines and AI assistants change how they rank and cite content, and neither we nor anyone else controls that. Any figures shown in an audit, forecast, or example are estimates, not commitments.

3. Your account and your website

To publish on your behalf we need access to your website. You are responsible for the credentials you give us, for keeping your account secure, and for the accuracy of the business information you provide. You must tell us promptly if you believe your account has been accessed by someone else.

You confirm that you own or are authorised to publish to the website you connect, and that any material you upload — photographs of your premises, your staff, or your work — is yours to use, and that anyone identifiable in it has agreed to appear.

4. Plans, payment and renewal

Plans are Starter, Growth and Authority, charged monthly in advance. Prices are set in US dollars ($99, $149 and $249 per month respectively) and may be displayed to you in pounds or euros as an approximate equivalent; the currency you are actually charged in is fixed when your subscription is created.

Payments are processed by Stripe. We do not receive or store your card details. Your subscription renews automatically each month until you cancel. Taxes are added where applicable.

Some features are sold separately as one-off purchases — for example additional image packs. These are charged at the price shown at the time of purchase.

Fair use

Each plan includes a monthly allowance of articles and images. If your usage is substantially and persistently beyond what your plan is priced for, we will contact you to agree a suitable plan rather than silently degrading your service.

5. Cancelling and refunds

You can cancel at any time from your account. Cancellation takes effect at the end of the period you have already paid for; we do not pro-rate part-months. Content already published to your website remains yours and stays where it is.

If you are a consumer in the EU or UK, you have statutory cancellation rights that these terms do not affect. Because the service begins immediately on subscribing, you may be asked to acknowledge that delivery starts before the standard cancellation window ends.

If something has gone materially wrong — we failed to deliver, or delivered something plainly defective — contact us. We would rather resolve it directly than stand behind a clause.

6. Ownership

You own the content we publish for you: the articles, the images generated for your library, and anything you upload. You may keep, edit, repurpose or delete it, during your subscription and after it ends.

We own the RankShark platform, software, and brand. Nothing here transfers that to you. You may not resell the service, or use it to generate content for businesses other than your own, without our written agreement.

We may use aggregated, de-identified information about how the service performs to improve it. We will not present your business as a reference or case study without asking you first.

7. Acceptable use

You must not use RankShark to:

  • publish unlawful, deceptive, or deliberately misleading claims;
  • make medical or health claims you are not qualified or permitted to make in your jurisdiction;
  • impersonate another business, or publish to a website you do not control;
  • attempt to gain unauthorised access to the service or to other customers' data.

Beauty, permanent-makeup and related treatments are regulated differently in different countries. You are responsible for ensuring that what is published under your name complies with the rules that apply to you. We build safeguards into the system, but we cannot know every local rule, and the final responsibility for your published claims is yours.

8. Suspension and termination

We may suspend or end your account if payment fails and is not resolved, if you breach these terms, or if we are required to by law. Where the circumstances allow it, we will warn you first and give you a chance to put it right.

If we discontinue the service entirely, we will give you reasonable notice and refund any period you have paid for but not received.

9. Liability

We provide the service with reasonable skill and care, but we do not promise it will be uninterrupted or error-free.

To the extent the law allows, our total liability to you in any twelve-month period is limited to the amount you paid us in that period. We are not liable for lost profits, lost business, or indirect losses.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — including your statutory rights as a consumer.

10. Changes to these terms

We may update these terms. If a change materially affects your rights or what you pay, we will tell you by email at least 30 days before it takes effect, and you may cancel before it does. Continuing to use the service after that date means you accept the change.

11. Governing law

These terms are governed by Polish law, and the courts of Poland have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country you live in, and you may bring proceedings there.

12. Contact

Questions about these terms: hello@rankshark.ai.